Kata Kunci
Kinerja
Angkutan Umum
BMA
Abstrak
Penelitian ini bertujuan untuk mengetahui karakteristik pengguna angkutan umum BMA Trans dan menganalisa kinerja angkutan umum BMA Trans rute pinrang-makassar PP. Penentuan ukuran sampel dalam penelitian ini dilakukan dengan menggunakan rumus Slovin.Setelah diuraikan validitas dan reliabitilas dari variabel pengukur dari masing-masing variabel laten, selanjutnya dijabarkan model structural dan model pengukuran. Olehnya itu berdasarkan uraian dan penjelasan kriteria model maka dapat dibentuk model, analisis model pengukuran dan model struktural. Hasil ini memberikan penjelasan bahwa kinerja pengguna angkutan terhadap kinerja angkutan BMA rute Pinrang-Makassar PP, memberikan kesimpulan bahwa faktor keandalan, keamanan dan ketepatan waktu menjadi ukuran untuk menggunakan atau menilai jasa angkutan BMA rute Pinrang-Makassar PP. Hasil survey kemudian diolah dengan menggunakan SEM pada Software SmartPLS 2.0 dan data yang diolah berupa keandalan, kenyamanan, keamanan, kemurahan dan ketepatan waktu, sehingga didapatkan secara komulatif kinerja angkutan umum khususnya BMA Trans. Untuk tingkat kenyamanan angkutan umum BMA tergolong sedang dengan nilai 23,25%. Kemudian tingkat Kemurahan angkutan umum ini tergolong sangat tinggi dengan nilai 89,87%.
This study aims to determine the characteristics of BMA Trans public transport users and analyze the performance of BMA Trans public transport pinrang-Makassar PP routes. The determination of sample size in this study was carried out using the Slovin formula. After describing the validity and reliability of the measuring variables of each latent variable, the structural models and measurement models are then described. Therefore, based on the description and explanation of the model criteria, a model can be formed, analysis of measurement models and structural models. This result provides an explanation that the performance of transport users on the performance of BMA transport in the Pinrang-Makassar PP route gives a conclusion to use or assess BMA transportation services on the Pinrang-Makassar PP route. The survey results are then processed using SEM on SmartPLS 2.0 Software and the data processed is in the form of reliability, comfort, safety, generosity and timeliness, so that the cumulative performance of public transport is obtained, especially Trans BMA. For the comfort level of public transport BMA is classified as moderate with a value of 23.25%. Then the level of merit of public transport is classified as very high with a value of 89.87%.
Referensi
Aksan Sofyan (2004), Kinerja Angkutan Umum Kota Makassar, (Studi Kasus Angkutan Umum Penumpang Pete-Pete), Universitas Hasanuddin.
Fisu AA. (2018). Analisis Kebutuhan Fasilitas Sisi Laut Pelabuhan terminal Khusus PLTGU Lombok. PENA TEKNIK: Jurnal Ilmiah Ilmu-ilmu Teknik Vol 3 No 2, 197 – 206.
Fisu AA. (2019). Tinjauan Kecelakaan lalu Lintas Antar Wilayah Pada Jalan Trans Provinsi Sulawesi Selatan. PENA TEKNIK: Jurnal Ilmiah Ilmu-ilmu Teknik Vol 4 No 1, 53 - 65.
Herry Lubis, Julaihi Wahid, Rahmad Dian (2005), Persepsi Pelaku Perjalanan Terhadap Pelayanan Angkutan Umum Di Kota Medan, Universitas Sumatera Utara.
Humang Windra Priatna & Zulfadly. (2016). Analisis Keterpaduan Moda Transportasi Angkutan Penyeberangan dangan Jalan Raya di pelabuhan bajoe Kab. Bone. PENA TEKNIK: Jurnal Ilmiah Ilmu-ilmu Teknik Vol 1 No 1, 27 – 38.
PopyRufaidah (2010), Persepsi Penumpang Jasa Transportasi Angkutan Umum Atas Kewajaran Harga, Universitas Padjadjaran.
Sigit Haryono (2010), Analisis Kualitas Pelayanan Angkutan Umum (Bus Kota) Di Kota Yogyakarta, UPN Yogyakarta.
Novian Herbowo (2012), Studi Persepsi Pengguna Transjakarta Pada Koridor II, (Pulogadung-Harmoni). UNJ Jakarta.
Hajerah (2017), Analisis Persepsi Pengguna Terhadap Kinerja Angkutan Umum Di Makassar. Universitas Muslim Indonesia Makassar
Authors who publish in PENA TEKNIK: Jurnal Ilmiah Ilmu-ilmu Teknik agree to the following terms:
- Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Attribution-ShareAlike 4.0 International (CC BY-SA 4.0) License that allows others to share the work with an acknowledgment of the work's authorship and initial publication in this journal.
- Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgment of its initial publication in this journal.
- Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work.